Description
Named 150 Top Places to Work in Healthcare 2023 - Becker's Healthcare
Named One of America's Greatest Workplaces for Diversity 2023 - Newsweek
Named One of America's Greatest Workplaces for Women 2023 - Newsweek
SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.
With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 13 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.
The Director - RN, Case Management acts as an operational case management liaison with the vendor and works to connect appropriate teams in support of requests, initiatives, etc. Maintains and leverages ongoing business relationships with internal departments to facilitate business goals and objectives, including but limited to: Analytics, Ambulatory Care Coordination Team and Post-Acute Leadership Team.
Primary Responsibilities
- Acts as an operational liaison between select out-of-scope SSM Health teams; provide coordination across the care continuum with focus on case management.
- Manages internal and external stakeholder relationships to communicate progress, risks, issues, and mitigation to Care Transformation (CT). Leads to proactively drive resolution.
- Escalates issues, risks, disputes to the CT leadership, as appropriate.
- Maintains knowledge of latest best practices and industry insights related to case management for purposes of continued strategic planning and innovation. Support CT leadership in strategic planning, innovation, goal setting and other areas.
- Maintains knowledge of latest best practices and industry insights related to case management for purposes of continued strategic planning and innovation.
- Maintains an ongoing awareness of select regulatory requirements to ensure compliance such as: CoP for discharge planning, CMS two midnight rule, Department of Health and Senior Services requirements, state regulatory requirements. Maintains flexibility and alignment with Vendor to accommodate changing organizational and industry requirements.
- Recruits, motivates, develops, and retains a superior functional leadership team. Implements a management system that is customer-focused, encourages efficiency and automation, drives performance, and effectively develops and rewards key
- Works in a constant state of alertness and safe manner.
- Performs other duties as assigned.
Requirements
Education
- Bachelor’s Degree
Experience
- Seven years with five in direct people management/leadership
Required Professional License and/or Certifications
- Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) or Registered Nurse (RN) Issued by Compact State
