Description

The Milwaukee Metropolitan Sewerage District (MMSD) is a regional governmental agency that serves 1.1 million people in the greater Milwaukee area. MMSD provides water reclamation, flood management, and green infrastructure services for our community.  Our mission is to protect public health and the environment through world-class, cost-effective water resource management, leadership, and partnership. Join our diverse team and support your community while protecting our environment.

MMSD is seeking qualified candidates for the position of Innovation Facilitator in the Executive Director Division.  Reporting to the Executive Director, you will perform a variety of activities and projects that drive the implementation of innovation and digital transformation initiatives across MMSD.  You will ensure alignment with organizational priorities to promote a data-driven, technology-enabled, and resilient utility.  You also will facilitate the delivery of specific initiatives within the existing digital transformation framework and focus on completing foundational efforts to unlock broader transformation goals. 

Essential Duties and Responsibilities:

• Coordinate program management functions, including goal setting, strategy refinement, business case and budget definition and tracking, and resource acquisition.
• Collaborate with internal departments to develop a cross-functional team responsible for delivering specific roadmap actions and to synchronize innovation and digital transformation initiatives.  
• Encourage cross-functional experimentation with digital tools, data analytics, and automation.  Pursue external partnerships with academic institutions, technology vendors, and peer utilities.  
• Identify dependencies, risks, and resource necessities across the roadmap portfolio.  Prioritize foundational elements that enable subsequent initiatives, and secure leadership support for the allocation of resources required to execute prioritized roadmap actions.
• Serve as a key liaison between technical teams, leadership, and other stakeholders to align goals and expectations with overarching organizational priorities.
• Review and update the roadmap to reflect new priorities, technological advancements, or completed work.  Identify bottlenecks and recommend course corrections.
• Promote a culture of innovation and digital culture adoption.  Facilitate change management throughout MMSD.
  Complete special projects as assigned.  

Supplemental Information:

Physical Requirements:

• This work is sedentary and requires little exertion of force.
• Work regularly requires sitting, speaking or hearing, and using hands.  Occasionally requires standing and walking.  

Sensory Requirements:

• Work has standard vision requirements.  Vocal communication is required for expressing ideas by means of the spoken word. Hearing is required to receive detailed information through oral communication and/or to make fine distinctions in sound. 
• Work requires preparing and analyzing written or computer data.

Environmental Exposures:

• Work has no exposure to adverse environmental conditions.
• Work is generally in a quiet location.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. 

MMSD is a qualified employer for the Public Service Loan Forgiveness Program.

Requirements

• Bachelor's degree in information technology sciences or a related field.
• Two years of job-related experience (advanced education degrees will be considered in lieu of experience). 
• Knowledge of hardware and software.
• Training and experience in system designing, developing, and supporting software systems.
• Strong customer service skills.
• Compelling written and verbal communication skills.
• Ability to work in a fast paced environment.
• Willingness to learn and support a wide range of technologies.

 MMSD is an equal opportunity employer who is committed to being equitable and fair in providing access to opportunities for all!