Description

ABOUT HCCI      

The Home Centered Care Institute (HCCI) is a collaborative non-profit with a mission of increasing access to home-based primary care (HBPC) thereby improving the quality of life for medically complex patients and their families.  HCCI is passionately committed to its vision of bringing HBPC into the healthcare mainstream. In addition to being an authoritative source for clinical and operational best practices, HCCI is advancing the field of HBPC through education, consulting, research, and advocacy.

OVERVIEW 

The Director, Education directs the planning, design, implementation, and evaluation of continuing medical education activities (e.g., in-person workshops, live webinars, Internet enduring materials) and resources that advance the knowledge and skills of healthcare professionals and organizations delivering home-based medical care. Analyzes needs assessment data, develops learning objectives, and selects instructional methodologies aimed at achieving desired outcomes in continuing medical education (CME)/continuing education (CE) activities. Confirms participation of suitable Faculty/Subject Matter Experts (SMEs) and facilitates their development of education activities and resources containing accurate, timely, and relevant content. Ensures compliance of HCCI’s CME/CE activities with the accreditation criteria of the Accreditation Council for Continuing Medical Education and with the American Medical Association’s requirements for AMA PRA Category 1 Credit™.

PRIMARY RESPONSIBILITIES

Education Planning and Design

• Direct the planning, design, implementation, and evaluation of all education initiatives, including in-person and virtual workshops, live webinars, and Internet enduring materials.
• Collaborate effectively with various partner or client organizations to propose, develop, and execute high-quality, custom educational sessions for their members, conference attendees, and/or employees.
• Conduct and analyze needs assessment studies to determine education and training priorities for HCCI’s learning audience, including providers, practice managers/operations staff, and stakeholders in home-based medical care.
• Select instructional methodologies and oversee the development of educational content grounded in the identified learning needs of the target audience, articulating clear and relevant learning objectives, incorporating adult learning principles and best practice data, and endorsed by Faculty/SMEs.
• Oversee the online design process for Internet enduring materials, and ensure these activities emphasize learner interaction (e.g., knowledge checks, gamification) and are grounded in practical case examples.
• Work with Faculty to develop polished and professional slide decks and other learning materials utilized in live education activities, including webinars.
• Directly manage the CME/CE credit approval processes with HCCI’s Joint Provider, including preparing applications, collection of disclosures, and reporting.
• Ensure compliance with the accreditation criteria and policies of the Accreditation Council for Continuing Medical Education and with the American Medical Association’s requirements for AMA PRA Category 1 Credit™.

Activity Execution and Evaluation

• Serve as the primary administrator for the learning management system (LMS), and ensure optimal functionality for enrollment, participation, and earning/reporting of CME/CE credit. 
• Oversee the process for licensing Internet enduring materials to clients desiring to install HCCI courses on their own LMS, and manage the collection of key learner information required to award CME/CE credit.
• Ensure that all published activity descriptions, including Faculty listings, CME/CE credit, etc., recording archives and resources, are accurate and up to date.
• Manage the implementation and delivery of live education activities, e.g., attend in-person workshops to monitor learner engagement, assess Faculty performance.
• Develop and disseminate pre-and post-education activity communications to learners, as needed, with instructions for accessing the LMS to complete any pre-work, evaluations, claim CME credit, and access archived recordings or handouts.
• Design activity evaluations, utilizing the LMS and/or Survey Monkey, and compile, analyze, and report results to measure and report educational effectiveness and change(s) in learners.

HCCIntelligence™ Community

• Oversee the delivery of all HCCIntelligence™ Community membership features, including: access to on-demand courses and resources via the LMS, scheduling and execution of virtual office hours with SMEs, effective facilitation of the online discussion forum and management of the AI chatbot.
• Work with SMEs to develop and/or update HCCIntelligence™ Premier Resources, including toolkits, guides, and other reference materials, and work with graphic designers, as needed, to produce and publish the final products.
• Financial and Contractor Management
• Collaborate with the Chief Operating Officer to create and monitor the Education budget and payment of invoices, and ensure all assigned activities are executed in alignment with budget.
• Supervise assigned contractors, e.g., online course designers, graphic designers, LMS technical support, community engagement, and ensure all work is within project and budget scope. 
• Manage the selection and onboarding of Faculty/SMEs, provide guidance and support for them, as needed, to coordinate travel arrangements and submission of expense reports/invoices, and ensure timely and accurate payment of honoraria/stipends/expense reimbursements.

Financial and Contractor Management

• Collaborate with the Chief Operating Officer to create and monitor the Education budget and payment of invoices, and ensure all assigned activities are executed in alignment with budget.
• Supervise assigned contractors, e.g., online course designers, graphic designers, LMS technical support, community engagement, and ensure all work is within project and budget scope. 
• Manage the selection and onboarding of Faculty/SMEs, provide guidance and support for them, as needed, to coordinate travel arrangements and submission of expense reports/invoices, and ensure timely and accurate payment of honoraria/stipends/expense reimbursements.

General

• Promote positive, inclusive culture and professional growth opportunities.
• Assist with or assume responsibility for managing special projects, as needed.
• Provide recommendations for process development and organizational improvement.
• Demonstrate commitment to one’s own professional learning, growth, and development.

Requirements

REQUIREMENTS AND QUALIFICATIONS

• Minimum seven (7) years of experience with demonstrated success in the development and implementation of health care-related education and training activities, including needs assessment, evaluation, Faculty development, and teaching methodologies.
• Strongly preferred: Master’s degree (e.g., education, curriculum development, instructional design, organizational development/training; public health, healthcare administration); minimum Bachelor’s degree in related field.
• Must be knowledgeable in the Accreditation Council for Continuing Medical Education (ACCME) accreditation criteria and requirements for AMA PRA Category 1 Credit™.
• Experience required in managing both live, in-person education activities and web-based (live and enduring) activities.
• Demonstrated success in managing complex projects is essential, including the ability to adapt to changing priorities and meet deadlines.
• Exceptional skills in oral and written communication, critical thinking, decision-making, and problem-solving.
• Compelling work ethic, self-directed, and able to work independently while keeping the team and partners apprised of project status and next steps.
• Demonstrated leadership skills and ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.
• Prior experience in administering/using a learning management system (LMS) required.
• Some meeting planning experience preferred. 
• Advanced skills required in Microsoft Office (Word, Excel, PowerPoint, Outlook), and proficiency and/or some experience desired in Survey Monkey, Zoom Meetings/Webinars, and Adobe Pro. 
• Occasional travel required (<25%).